FAQs

Basic Definitions

What is home care?

Home care is a service that assists those in need to continue living and celebrating life from the comfort of their own home. Home care is a model of care that includes both professional and informal support networks that include family, neighbors, and friends. To remain independent, these individuals construct your own custom, personal care team who works together to meet your goals and expected outcomes.

What are the differences between care types?

  • Home Care
    – Medical: Skilled Nursing
    – Non-medical: assistance / support
  • Hospice
  • Doctor-ordered therapy
  • Other

What is the difference between service types?

  • Medical: skilled home care with visiting nurses
  • Non-Medical: stand-alone services that don’t require doctor’s orders, just help in daily activities, or to support/supplement skilled care. Non-medical in-home care focuses on helping seniors with the daily activities they need to engage in life and remain safe and healthy. Family members or professional caregivers who do not have a medical license generally can perform these tasks.

What kind of home care does Home Care Matters provide?

Non-medical, in-home care services, for seniors and the elderly, or anyone with a service care need, including, but not limited to:

  • Personal Care Assistance Services (such as patients who have been discharged and receive doctor’s orders or assistance with physical therapy, seniors and elderly adults who require more full-time, hands-on care, maternity and postnatal care, etc.)
  • Independent Care Services such as elderly clients who don’t require full-time, hands-on care or young adult with physical or mental impairments, etc.
  • Companion Care Services such as the elderly, new and expectant parents, disabled individuals, and those transitioning from a hospital or medical facility to home, etc.

Determining Needs

When would you need home care?

You could use it when activities of daily living (ADLs) become difficult, or before they become difficult. A a few examples of tasks would be:

  • Bathing
  • Transferring
  • Toileting
  • Continence
  • Medication Management
  • Companionship
  • Meal Preparation
  • Light Housekeeping
  • Transportation / Driving

Have you received doctor’s orders for home care?

Hospital Discharge Coordination Services: Being discharged from the hospital after a short or extended illness can be both a relief and overwhelming at the same time. Our caregivers make sure you or your loved one’s transition from hospital to home goes as smoothly as possible. We assist our clients in everything from organizing belongings at the hospital, helping you understand discharge instructions, and assisting clients in following physician’s orders once they are at home.

Considering Your Options

What are the living and housing options for seniors?

  1. In-home
  2. Facility-based
  3. Nursing Homes
  4. Assisted Living Communities
  5. Adult Day Care
  6. Retirement Communities
  7. Continuing Care Retirement Community (CCRC)

What elements affect the living or housing option I choose for myself or my family?

Your financial, social, and health situation will often determine which environment you choose.

Does every senior need home care?

Not necessarily, but home care can be an excellent support to transition families who are considering it in the near future, whether for physical restraints, or companionship for mental stimulation, encouragement and friendship.

Scheduling

Do you have time minimums?

  • No. We’re flexible for you, when your schedule is not.
  • Your service never requires time minimums,
  • You have the freedom to rearrange service or adjust hours, at any time.
  • You can reach us 24 hours a day, 365 days a year.

Do you or your caregivers provide transportation for clients without a car?

Yes, our caregivers are insured to drive/transport clients in their cars and/or the client’s car. Home Care Matters conducts DMV checks on all of our employees as a condition of employment. The cost will be added as your hourly base charge plus mileage.